Introduction
Welcome to Passive Channel. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Last Updated: April 15, 2024
Definitions
- "We", "Us", "Our", "Company" refers to Passive Channel.
- "Website" refers to www.passivechannel.sbs and all associated subdomains.
- "Services" refers to travel planning, booking, and related services offered by Passive Channel.
- "User", "You", "Your" refers to any individual accessing our website or using our services.
- "Travel Suppliers" refers to third-party providers of travel services, including but not limited to airlines, hotels, tour operators, and transportation providers.
Website Use
General Terms of Use
When using our website, you agree to:
- Use the website in accordance with these Terms and Conditions
- Not use the website for any unlawful purpose
- Not engage in any conduct that restricts or inhibits any other user from using the website
- Not attempt to gain unauthorized access to any part of the website
- Not modify, adapt, or hack the website or modify another website to falsely imply association with our website
- Not use any robot, spider, scraper, or other automated means to access the website
Account Registration
Some features of our website may require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your account password confidential
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate your account if we suspect any breach of these terms.
Booking and Payment Terms
Bookings
When making a booking through our website or services, you agree to:
- Provide accurate personal and payment information
- Review all booking details before confirming
- Comply with all requirements for the travel services booked, including visa, passport, health, and age requirements
Payments
- All prices are listed in the currency specified and are subject to change without notice until payment is confirmed
- Payment methods accepted include major credit cards, bank transfers, and PayPal
- A deposit (typically 20-30% of the total booking amount) is required to confirm most bookings
- Full payment is generally required 60 days prior to departure
- For bookings made less than 60 days before departure, full payment is required at the time of booking
Pricing and Taxes
- All prices are inclusive of applicable taxes unless otherwise specified
- We reserve the right to correct pricing errors and will notify you before processing your booking if a correction is needed
- Additional fees may apply for specific payment methods
User Responsibilities and Conduct
User Responsibilities
As a user of our website and services, you are responsible for:
- Ensuring you have valid travel documents (passport, visas, etc.) required for your journey
- Obtaining appropriate travel insurance to cover your trip
- Adhering to local laws and customs in the destinations you visit
- Being punctual for all travel arrangements
- Respecting the privacy and comfort of other travelers
- Informing us of any special requirements (dietary, medical, etc.) before booking
Prohibited Conduct
The following conduct is strictly prohibited:
- Disruptive or dangerous behavior during travel
- Harassment or discrimination against other travelers or staff
- Damage to property of travel suppliers, accommodations, or other travelers
- Violation of local laws or customs at destinations
- Posting false or misleading reviews or information about our services
- Any illegal activity conducted through our website or during travel arranged through our services
We reserve the right to refuse service or cancel bookings of individuals who engage in prohibited conduct.
Limitation of Liability
Service Limitations
While we strive to provide accurate and reliable information and services, we acknowledge the following limitations:
- Information about travel destinations, accommodations, and services is based on information provided by third-party suppliers
- Travel arrangements are subject to availability and confirmation from suppliers
- Travel conditions, facilities, and standards may vary between destinations
Liability Disclaimer
To the maximum extent permitted by law:
- Our website and services are provided "as is" without warranties of any kind
- We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our website or services
- We are not responsible for the actions, omissions, or negligence of third-party travel suppliers
- We are not liable for events beyond our reasonable control, including but not limited to natural disasters, political unrest, or transportation strikes
- Our maximum liability for any claim is limited to the amount paid by you for the specific booking related to the claim
Intellectual Property
Ownership
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Passive Channel or our content suppliers and is protected by international copyright laws.
Permitted Use
You may:
- Access and view the content on our website for personal, non-commercial use
- Print or download extracts from our website for personal reference
Prohibited Use
You may not, without our prior written permission:
- Reproduce, duplicate, copy, or resell any part of our website
- Modify or alter any content on our website
- Use our content for commercial purposes
- Remove any copyright, trademark, or other proprietary notices
Trademarks
The Passive Channel name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Passive Channel or our affiliates. You may not use these marks without our prior written permission.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes indicates your acceptance of the modified terms.
Significant changes will be notified to users via:
- A prominent notice on our website
- Email notification to registered users
- Updated "Last Modified" date at the top of these Terms
We encourage you to review these Terms regularly to stay informed of any updates.
Dispute Resolution
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
Dispute Process
In the event of any dispute arising from or relating to these Terms and Conditions or your use of our website or services:
- We encourage you to contact us first to seek an amicable resolution
- If the dispute cannot be resolved through direct communication, either party may initiate formal dispute resolution
- All disputes shall be resolved through arbitration in London, United Kingdom, in accordance with the rules of the International Chamber of Commerce
- The arbitration shall be conducted in English by a single arbitrator
- The decision of the arbitrator shall be final and binding on both parties
Nothing in this section shall prevent either party from seeking injunctive relief in a court of competent jurisdiction.
General Provisions
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be replaced with a valid provision that best approximates the intent of the original provision.
Waiver
Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Passive Channel.
Assignment
You may not assign or transfer these Terms and Conditions, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms and Conditions at any time without notice.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and Passive Channel regarding your use of our website and services.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
